Privacy Policy
Last updated: October 11, 2025
Quick Navigation
Introduction
Hunter Interactive Limited ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hunterinteractive.com, use our services, or interact with us.
This policy applies to all information collected through our website, services, applications, and any related services, sales, marketing, or events (collectively referred to as "Services").
Hunter Interactive Limited
Company Number: 16305979
Address: 86-90, Paul Street, London EC2A 4NE, United Kingdom
Email: privacy@hunterinteractive.com
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Subscribe to our newsletter or marketing communications
- Request information about our services
- Apply for job positions
- Participate in surveys or feedback forms
- Use our HunterPDF platform or other services
Types of Personal Information
- Contact Information: Name, email address, phone number, company name
- Professional Information: Job title, company details, industry
- Communication Data: Messages, inquiries, feedback
- Technical Information: IP address, browser type, device information
- Usage Data: How you interact with our website and services
- Marketing Preferences: Communication preferences and interests
- Document Content: PDF documents and other files you upload to our HunterPDF service for analysis
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns:
- IP address and geographical location
- Browser type and version
- Operating system and device information
- Pages visited and time spent on our site
- Referring websites and search terms
- Cookies and similar tracking technologies (see our Cookie Policy)
How We Use Your Information
We use the information we collect for various legitimate business purposes, including:
SERVICE Service Provision
- Respond to your inquiries and provide customer support
- Process and fulfill service requests
- Provide access to our HunterPDF platform and other services
- Manage user accounts and authentication
COMMUNICATION Communication
- Send newsletters and marketing communications (with your consent)
- Notify you about updates to our services or policies
- Provide technical support and assistance
- Send important service-related notifications
IMPROVEMENT Service Improvement
- Analyze website usage and improve user experience
- Develop new features and services
- Conduct research and analytics
- Monitor and improve website performance
LEGAL Legal and Security
- Comply with legal obligations and regulations
- Protect against fraud and security threats
- Enforce our terms of service and policies
- Resolve disputes and legal issues
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Data Protection: All third-party service providers are required to maintain appropriate security measures and use your information only for the specified purposes.
AI Processing and Document Analysis
Our HunterPDF service uses artificial intelligence to analyze and process documents you upload. Here's how your documents are handled:
DeepSeek AI Processing
- Purpose: Document content analysis, question answering, and insight generation
- Data Processed: Text content extracted from your uploaded PDF documents
- Third-Party Service: DeepSeek AI (artificial intelligence processing service)
- Processing Location: Servers operated by DeepSeek AI
- Retention: Processed temporarily for analysis; not stored permanently by the AI service
Important: By uploading documents to HunterPDF, you consent to your document content being processed by DeepSeek AI for analysis purposes. Do not upload confidential or sensitive documents unless you are comfortable with third-party AI processing.
Document Data Handling
- Documents are processed to extract text content for AI analysis
- AI processing helps generate summaries, answer questions, and provide insights
- Document content may be temporarily cached for performance optimization
- We implement security measures to protect document confidentiality during processing
- You can request deletion of your uploaded documents at any time
Legal Basis for AI Processing
We process your document content based on your explicit consent when you upload documents to our service, and our legitimate interest in providing advanced document analysis capabilities. You can withdraw consent at any time by contacting us or discontinuing use of the service.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against:
- Unauthorized access or disclosure
- Accidental loss or destruction
- Malicious attacks and data breaches
- Improper alteration or misuse
Security Measures Include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure and hosting
- Regular security audits and vulnerability assessments
- Access controls and authentication systems
- Employee training on data protection practices
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless:
- A longer retention period is required or permitted by law
- You have consented to longer retention
- Retention is necessary for legal claims or compliance
Typical Retention Periods:
- Contact inquiries: 3 years from last contact
- Marketing data: Until you unsubscribe or withdraw consent
- Website analytics: 26 months (Google Analytics standard)
- Uploaded documents: 4 days for demo users, as per service terms for registered users
- Document analysis data: Processed temporarily by AI service, not permanently stored
- Legal compliance data: As required by applicable laws
Your Privacy Rights
Depending on your location and applicable laws (including GDPR, CCPA, and UK GDPR), you may have the following rights:
🔍 Right to Access
Request a copy of the personal information we hold about you.
✏️ Right to Rectification
Request correction of inaccurate or incomplete information.
🗑️ Right to Erasure
Request deletion of your personal information (subject to legal limitations).
⏸️ Right to Restrict Processing
Request limitation of how we process your information.
📤 Right to Data Portability
Request transfer of your data to another service provider.
✋ Right to Object
Object to processing based on legitimate interests or for marketing purposes.
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@hunterinteractive.com. We will respond to your request within 30 days (or as required by applicable law).
Administrative Fee: In accordance with UK GDPR Article 12(5), we may charge a reasonable fee of £25 for administrative costs if your request is manifestly unfounded, excessive, or repetitive. Initial requests are typically processed free of charge.
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information appropriately.
Data Processing Agreement (DPA)
For business customers who use our services and share personal data with us, this section serves as our Data Processing Agreement in accordance with Article 28 of the UK GDPR and EU GDPR.
Data Controller and Processor Roles
When We Are the Data Controller
- Direct marketing communications
- Website analytics and improvements
- Customer relationship management
- Legal compliance and fraud prevention
When We Are the Data Processor
- Processing documents uploaded by business customers
- AI analysis of customer-provided content
- Document storage and retrieval services
- Custom integrations and API services
Our Processing Obligations
When acting as a data processor, we commit to:
🔒 Processing Limitations
Process personal data only on documented instructions from you as the data controller, including international transfers.
👥 Personnel Obligations
Ensure all personnel with access to personal data are bound by confidentiality obligations.
🛡️ Security Measures
Implement appropriate technical and organizational measures to ensure data security.
🔄 Sub-processor Management
Only engage sub-processors (like DeepSeek AI) with appropriate data protection agreements in place.
Data Subject Rights Support
We will assist you in responding to data subject requests by:
- Providing access to personal data we process on your behalf
- Correcting, deleting, or restricting processing as instructed
- Facilitating data portability requests where technically feasible
- Notifying you of any direct requests we receive from data subjects
Data Breach Notification
In the event of a personal data breach affecting data we process on your behalf, we will:
- Notify you within 72 hours of becoming aware of the breach
- Provide details of the nature of the breach and affected data
- Describe measures taken to address the breach
- Assist with any required regulatory notifications
Contact for Breaches: security@hunterinteractive.com (24/7 monitoring)
Audits and Cooperation
We will make available to you all information necessary to demonstrate compliance with data protection obligations and allow for audits, including inspections, conducted by you or an auditor mandated by you.
- Annual compliance reports available upon request
- Security certification documentation provided
- Audit cooperation with reasonable notice (minimum 30 days)
- Third-party security assessments can be shared under NDA
Data Return and Deletion
Upon termination of our services or at your written request, we will:
- Return or securely delete all personal data processed on your behalf
- Provide data in a commonly used, machine-readable format
- Delete existing copies unless retention is required by law
- Provide written confirmation of deletion within 30 days
Sub-processors
We currently engage the following sub-processors for personal data processing:
| Sub-processor | Purpose | Location |
|---|---|---|
| DeepSeek AI | Document AI processing and analysis | China (with SCCs) |
| Cloud Infrastructure Provider | Hosting and data storage | UK/EU |
We will notify you of any changes to sub-processors with 30 days' notice, giving you the opportunity to object.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in compliance with applicable data protection laws and implement appropriate safeguards, including:
- Standard Contractual Clauses (SCCs) approved by regulatory authorities
- Adequacy decisions by the European Commission or UK government
- Certification schemes and codes of conduct
- Binding corporate rules for intra-group transfers
DeepSeek AI Transfers: Data processed by DeepSeek AI may be transferred to China. We have implemented Standard Contractual Clauses and additional safeguards to ensure appropriate protection for your personal data during international transfers.
Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information promptly.
Parents and Guardians: If you believe your child has provided us with personal information, please contact us immediately at privacy@hunterinteractive.com so we can take appropriate action.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email if you have subscribed to our communications
- Post a notice on our website highlighting the changes
- Obtain your consent where required by law
We encourage you to review this policy periodically to stay informed about how we protect your information.
Formal Data Processing Agreement
For Enterprise Customers
If you require a separate, executed Data Processing Agreement for your organization's compliance needs, we can provide a formal DPA document that incorporates the terms outlined above.
📋 DPA Includes:
- Standard Contractual Clauses
- Technical and organizational measures
- Sub-processor agreements
- Data breach procedures
- Audit and inspection rights
⚡ Quick Process:
- Request via email
- Review within 5 business days
- Electronic signature process
- Fully executed within 14 days
- No additional cost for standard DPA
Request a formal DPA:
Subject: "DPA Request" | Include your company name and contact details
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
General Inquiries
General: privacy@hunterinteractive.com
Legal/DPA: legal@hunterinteractive.com
Security: security@hunterinteractive.com
Website: hunterinteractive.com
Response Time: 30 days maximum (72 hours for security)
Postal Address
Hunter Interactive Limited
Data Protection Officer
86-90, Paul Street
London EC2A 4NE
United Kingdom
Regulatory Information
Company Number: 16305979
ICO Registration: [Registration number pending]
Legal Basis: Legitimate interests, consent, contractual necessity